This Privacy Policy describes how CIRCUL RING (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from circulsense.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from various sources, as set out below. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses outlined below, we may use information we collect about you to communicate with you, improve the Services, comply with applicable legal obligations, enforce applicable terms of service, and protect the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we refer to "personal information," we mean information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
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Contact details including your name, address, phone number, and email.
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Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
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Account information including your username, password, security questions, and other information used for account security purposes.
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Customer support information including the information you choose to include in communications with us, such as messages sent through the Services.
Certain features of the Services may require you to provide us with specific information about yourself. You may choose not to provide this information, but doing so may prevent you from using or accessing these features.
Information We Collect about Your Usage
We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, network connection details, your IP address, and other information regarding your interaction with the Services.
Information We Obtain from Third Parties
We may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:
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Companies that support our Site and Services, such as Shopify.
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Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payments and fulfill your orders.
When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, and cookies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. Please see the section below, Third Party Websites and Links.
How We Use Your Personal Information
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Providing Products and Services: We use your personal information to provide you with the Services, including processing payments, fulfilling orders, sending notifications related to your account, and managing your account.
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Marketing and Advertising: We may use your personal information for marketing and promotional purposes, such as sending marketing communications by email, text message, or postal mail, and showing you advertisements for products or services.
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Security and Fraud Prevention: We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity.
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Communicating with You and Service Improvement: We use your personal information to provide customer support and improve our Services.
Cookies
Like many websites, we use Cookies on our Site. For specific information about the Cookies we use related to powering our store with Shopify, see https://www.shopify.com/legal/cookies. We use Cookies to enhance our Site and Services, remember your actions and preferences, and run analytics.
Most browsers automatically accept Cookies, but you can set your browser to remove or reject Cookies. Please note that removing or blocking Cookies may negatively impact your user experience and may cause some Services to work incorrectly or no longer be available.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for contract fulfillment purposes, legitimate purposes, and other reasons subject to this Privacy Policy. Such circumstances may include:
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With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, customer support).
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With business and marketing partners to provide services and advertise to you.
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When you direct or consent to our disclosure of certain information to third parties.
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With our affiliates or within our corporate group.
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In connection with a business transaction such as a merger or bankruptcy, to comply with legal obligations, and to protect or defend the Services, our rights, and the rights of our users.
Third Party Websites and Links
Our Site may provide links to websites or online platforms operated by third parties. If you follow links to sites not controlled by us, you should review their privacy policies and terms. We are not responsible for the privacy or security of such sites.
Children's Data
The Services are not intended for children, and we do not knowingly collect personal information about children. If you are a parent or guardian of a child who has provided us with personal information, please contact us to request deletion.
Security and Retention of Your Information
While we strive to protect your information, no security measures are perfect. We recommend that you do not use insecure channels to communicate sensitive information.
The retention of your personal information depends on various factors, including the need to maintain your account, provide Services, and comply with legal obligations.
Your Rights
Depending on your location, you may have rights regarding your personal information, including the right to access, delete, correct, and restrict processing of your information.
Complaints
If you have complaints about how we process your personal information, please contact us. If you are not satisfied with our response, you may have the right to appeal our decision or lodge a complaint with your local data protection authority.
International Users
We may transfer, store, and process your personal information outside your country. If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms.
Contact
For questions about our privacy practices or this Privacy Policy, or to exercise your rights, please contact us at support@circulsense.com.
Last Updated: November 10, 2024