SHIPPING POLICY

 


Shipping Areas

We proudly ship to the following locations:

Regions with Complimentary Shipping:
United States, Canada, EU member states, United Kingdom, Switzerland, Norway, Australia, New Zealand, China, Japan, South Korea, Singapore, Malaysia, Thailand, Philippines, Vietnam.

Regions with a Shipping Fee of $15:
India, Cambodia, Indonesia, United Arab Emirates,Saudi Arabia.

Shipping is free for the regions listed under complimentary shipping, while a flat fee of $15 applies to the other specified areas.

 

Important Notice:
Additional taxes, customs duties, or fees may be applicable based on your location. These charges are determined by local customs authorities and are not included in the shipping cost.

We do not ship to APO/FPO addresses.

 

Delivery Timeframes
Orders are generally processed within two business days. For specific shipping times, please see the table below.

We have a local warehouse in the United States. Typically, we use USPS or express shipping for deliveries. For international orders, we rely on air transport. Please refer to the following table for estimated delivery times:

Place of Dispatch Standard Shipping Time Express Shipping Time
United States 7-14 business days 3-5 business days
Canada 8-15 business days 3-5 business days
European Union 8-10 business days 5-8 business days
United Kingdom 6-9 business days 5-7 business days
Switzerland 10-15 business days /
Norway 10-15 business days /
Australia 10-15 business days 5-8 business days
New Zealand 10-15 business days 5-8 business days
China 2-3 business days /
Japan 3-8 business days 3-5 business days
South Korea 5-8 business days 3-5 business days
Singapore 8-15 business days 3-5 business days

 

Disclaimer on Shipping Delays or Losses
Given the complexity of cross-border logistics, we are not responsible for any delays or losses caused by force majeure events (such as customs clearance delays, severe weather, or transportation disruptions). No compensation will be provided under such circumstances.

However, we will actively assist you in communicating with the logistics provider, coordinating the resolution of related issues, and doing our best to support you in tracking your order and providing feedback. Thank you for your understanding and support.

 

If you have any questions, please do not hesitate to reach out to us at support@circulsense.com.